Integra Partners is a leading, tech-enabled, healthcare benefit management company focused on community-based care. Integra has a core competency in Durable Medical Equipment (DME), Orthotics and Prosthetics (O&P), and works with providers and health plans to facilitate care for hundreds of thousands of patients each year. We have experienced rapid growth with no slowdown in sight.
Our leadership team is amazing (www.accessintegra.com) and focused on what really matters to our business - every employee, every experience, and every customer. With the right people, success is unbounded. This is a truly unique opportunity to take a position with a great company, surrounded by an awesome team.
In 2015, Integra’s management and Tufts Health Plan of Massachusetts acquired the business. Tufts Health Plan is one of the country’s leading, 5-star, private health plans providing healthcare to individuals and employer groups. Integra now operates as a separate financial investment and subsidiary of Tufts Health Plan with a separate board of directors and governance structure. Integra is an innovative and exciting company, with an entrepreneurial culture focused on teamwork and everyday excellence.
Scope and Responsibility
Reporting to the COO, the Head of Network Strategy & Operations will be a strategic and operational leader with an ability to effortlessly move between macro and micro operational and business issues. Key areas of responsibility include ensuring Integra Partners has a robust network in existing and emerging markets – capable, available, and dependable providers – to deliver all services contained within the DMEPOS benefit in the geographies we operate. Operationally this includes the entirety of the provider lifecycle: recruitment, credentialing and re-credentialing, training, communications and, as required, termination. Strategically, this includes brand, network composition, mix, geographic expansion, and pricing strategies. We currently have covered lives in 18 states and growing, with meaningful business in the Northeast United States. Critical to our expansion is having a great network to deliver the DMEPOS benefit.
Integra is looking for a well-rounded and seasoned operations executive who will provide the vision, leadership, know-how, and management skills necessary to create high-performing network development functions. This is a phenomenal leadership position for an experienced, entrepreneurial-minded leader looking to help a high-growth company continue along its strong growth trajectory. Importantly, this leader will be responsible for creating and fostering a high-performance organization that places a premium on delivering high quality work in an efficient and effective manner. This position is in NYC. Some travel will be required.
Key Responsibilities and essential functions
In terms of the Leadership Characteristics required for the position, we highlight the following:
Understanding the Business
Knows the business and the mission-critical technical and functional skills needed to do the job; understands various types of business propositions and understands how businesses operate in general; learns new methods and technologies easily
Making Complex Decisions
Can solve even the toughest and most complex of problems; great at gleaning meaning from whatever data is available; is a quick study of the new and different; adds personal wisdom and experience to come to the best conclusion and solution, given the situation; uses multiple problem-solving tools and techniques
Getting Work Done Through Others
Manages people well; gets the most and best out of the people he/she has; sets and communicates guiding goals; measures accomplishments, holds people accountable, and gives useful feedback; delegates and develops; keeps people informed; provides coaching for today and for the future
Focusing on Action and Outcomes
Attacks everything with drive and energy with an eye on the bottom line; not afraid to initiate action before all the facts are known; drives to finish everything he/she starts
Writes and presents effectively; adjusts to fit the audience and the message; strongly gets a message across
Managing Diverse Relationships
Relates well to a wide variety of diverse styles, types, and classes; open to differences; effective up, down, sideways, inside, and outside; builds diverse networks; quick to find common ground; treats differences fairly and equitably; treats everyone as a preferred customer
Acting with Honor and Character
Is a person of high character; is consistent and acts in line with a clear and visible set of values and beliefs; deals and talks straight; walks his/her talk; is direct and truthful but at the same time can keep confidences